Notice of Loudi Municipal Finance Bureau on Relevant Matters Concerning Loudi Municipal Government’s Procurement of Electronic Store Suppliers

Loucai purchase letter [2020] No.28

 Loudi bureau of finance

About Loudi Municipal Government Purchasing Electronic Store Suppliers to Settle in

Notice of relevant matters

 

In order to deepen the reform of government procurement, improve the transparency and efficiency of government procurement, our city has set up Loudi government procurement electronic store in Hunan Province, and plans toIt was officially put into operation in September 2020. Electronic store is a platform for government procurement transaction and supervision based on information network technology. All budget units at all levels in the city will purchase goods, services and projects below the government procurement quota standard in Loudi electronic store. In order to ensure the smooth entry of suppliers into electronic stores, relevant matters are hereby notified as follows:

First, online registration

Legal persons and other organizations that are not listed in the list of serious dishonesty and abnormal business operations can enter the Hunan provincial government procurement electronic store if they agree to abide by the Commitment Letter for Entering the Hunan Provincial Government Procurement Electronic Store.

oneSuppliers log on to Hunan Provincial Government Procurement Network (http://www.ccgp-hunan.gov.cn/)Or the Hunan provincial government purchases electronic stores (Https://hunan.zcygov.cn/), fill in the name of the company and the mobile phone number of the administrator (the mobile phone number of the administrator must be consistent with the mobile phone number registered by the bank) for registration, and the registration area is selected at the same level in Hunan Province.

2. Enter the basic information of the company, basic qualification, specific qualification, credit information, investor, financial information and personnel information management when registering the supplier. Among them, suppliers, small and micro enterprises, prison enterprises and welfare enterprises that require specific qualifications and qualifications according to laws and regulations can upload corresponding certification materials and enjoy relevant preferential policies.

The specific requirements for information reporting are as follows:

Fill in the basic information of the type of enterprise. If it is a small and micro enterprise, prison enterprise, welfare enterprise, etc., and upload the corresponding certification materials, the system will automatically calculate the price deduction according to the highest proportion stipulated by policies supporting energy-saving and environmental protection products, two-type products and small and micro enterprises in the bidding transaction process.

The basic qualifications mainly include business license, social insurance certificate, organization code certificate and tax registration certificate. Suppliers can apply the five certificates in one according to the qualification type of the unit/three certificates in one) to fill in the qualification information and upload the corresponding scanned documents.

Specific qualifications mainly refer to the certification materials for enterprises to obtain professional and technical capabilities in the industry field, such as construction enterprise qualifications, safety production licenses, computer information professional qualifications, etc. If suppliers have corresponding qualifications, please fill in the qualification information and upload the corresponding scanned documents.

Enterprises that fill in credit information obtain credit rating certificates.

The investor shall fill in the relevant information of the enterprise investor.

Financial Information Fill in the recent financial information of the enterprise.

Personnel information is mainly filled in by the legal representative of the enterprise.

3. After the enterprise information qualification is filled in, save it and submit it to the platform operator for verification. After the verification is passed, the mobile phone will receive a short message indicating that the registration has been successful.

4. After successful supplier registration, download the Commitment Letter of Hunan Provincial Government Procurement of Electronic Stores in the process of electronic store suppliers’ entry, affix the official seal of the company and sign it by the legal person, and upload it to the electronic store. After the verification of the commitment letter, the supplier settled in successfully.

Second, registered goods

1. Commodity standards: The registered commodities shall conform to the national mandatory standards, the standards issued by the trade association or the standards implemented by self-declaration, the government procurement policies, the formal and legal sources, the provision of after-sales service according to regulations, and the responsibility of "three guarantees". The settled suppliers shall not provide counterfeit, pirated and infringing goods or goods prohibited by the state from being sold, as well as goods specially purchased by the Hunan government.

Imported goods of overseas origin shall be registered and put into storage only after they have been approved by the customs declaration certificate. Commodities that do not meet the mandatory national standards shall not be listed on the counter or participate in bidding.

2. Registered commodities: All commodities are classified and registered according to the commodity classification standards stipulated by the Ministry of Finance and the commodity classification standards of electronic stores, including commodity names, model specifications, registered trademarks, maximum price, government procurement discounts, parameter configuration or service contents, inspection reports and other information.

Commodities include goods and services, and accessories and services that are independent of commodities should be priced separately as independent commodities, but the accessories and services included in the market quotation shall not be split. Goods that are not registered for storage shall not be sold on the counter or participate in bidding.

The resident supplier shall register the suggested retail price of the brand or the reasonable quotation recognized by the market and industry associations as the maximum price of the goods, and adjust it in time with the market changes. The settled suppliers should provide evidence that can be verified in the market, and the maximum price should not be higher than the quotations in other markets at the same time. The quotation of the goods on the OTC and competitive bidding (group purchase) of the settled suppliers shall not be higher than the maximum price limit of the registered goods.

Government procurement discount is the preferential treatment and support of resident suppliers to government procurement, which is proposed by resident suppliers or negotiated with financial departments and purchasers on a regular basis. The discount rate agreed between the resident supplier and the purchaser shall not be higher than that agreed with the finance department at the same level, and the discount rate agreed with the finance department at a lower level shall not be higher than that agreed with the finance department at a higher level.

3. Classification identification: the goods registered in the warehouse will be automatically classified and identified. Goods with registered trademarks owned by resident suppliers will be marked as "brand goods" by the system. Goods that have no registered trademark, parameter configuration or service content inconsistent with the brand, the highest price is higher than the brand’s highest price, or obviously deviate from the market price or cannot be verified, and the settled suppliers join the trade association but the core parameters are incomplete will be marked as "own goods".

Third, issue a letter of increase

After the supplier handles the letter increase (see the attachment for details)3), can carry out related business in electronic stores.

The resident supplier shall submit the credit line that can be inquired and verified in the resident commercial bank and guarantee institution, and convert it into electronic credit enhancement after system verification; Can also be issued by the commercial banks and guarantee institutions that have not settled in the Hunan Provincial Government Procurement Electronic Store (see Annex for the format)2) After being verified by the designated institution of Hunan Provincial Department of Finance, it will be converted into electronic credit enhancement.

For OTC goods, the credit limit shall not be less than30,000 yuan, the time is not less than one year; Authorized agent, the credit line should be not less than 100,000 yuan, and the time should be not less than one year; To participate in the bidding project quotation, the credit line shall be no less than 5% of the budgeted amount of the bidding project and the validity period shall not be shorter than the project time requirement.

The system will verify the electronic credit enhancement and lock the credit limit according to the following requirements when the resident supplier has OTC goods, participated in quotation, signed a contract and the brand authorized other resident suppliers to act as agents: if the electronic credit enhancement of the resident supplier has not locked the credit balance and the time is not up to the requirements, the related business and quotation shall not be handled.

Fourth, consultation on electronic stores

1. Customer service hotline: 4008817190;

2. Supplier QQ Group (1058135282). Please indicate the company name and personnel information when joining.

3. Online consultation: Please click "Consultation Tips" on the right side of the homepage of Hunan Provincial Government Procurement Electronic Store:

4. Help Center (Frequently Asked Questions):https://help.zcy.gov.cn/

five.Self-service message (question feedback)https://customer.zcy.gov.cn/feedback

Attachment:1. Commitment letter of Hunan provincial government to purchase electronic stores.

                    2. Hunan provincial government procurement electronic store entry guarantee

                    3. Electronic credit enhancement process

 

                                                                                                                                                                    Loudi bureau of finance

                                           2020yearfourmoon24sun



attachmentone

Commitment letter of Hunan provincial government to purchase electronic stores

 

The company voluntarily became the supplier of Hunan provincial government procurement electronic stores. The legal representative (person in charge) of the Company has read and understood the Interim Measures for the Administration of Government Procurement of Electronic Stores in Hunan Province, and made the following commitments on behalf of the Company:

1. The Company bears civil liability independently, has a good business reputation and a sound financial accounting system, pays taxes and social security funds according to law, and has no record of major violations in its business activities in the previous three years, and is not included in the list of serious acts of dishonesty. The registered information is true, accurate and effective, and it is willing to be made public and accepted by all sectors of society.

Second, the company’s products meet the national mandatory standards, as well as the group standards issued by industry associations or the standards implemented by self-declaration of resident suppliers, which are in line with government procurement policies. The source channels are formal and legal, and after-sales service is provided according to regulations, and the company undertakes."Three Guarantees" responsibility, the quotation is not higher than that of other markets in the same period. Our company does not provide counterfeit, pirated and infringing goods or goods prohibited by the state from being sold, or goods specially purchased by the Hunan government, and abides by price discounts, and assumes management responsibility for the quality and price of goods with registered trademarks and authorized agents. The information of goods on sale and participating in bidding is true, accurate and effective, and they are willing to accept supervision from all walks of life.

3. The Company agrees to abide by the trading rules of Hunan provincial government procurement electronic stores, accept the verification of operators, obey the ruling of the financial department on objections, and accept the supervision and inspection of the financial department.

The company agrees that if the above commitments are violated, the financial department will increase the credit guarantee and transfer it to the state treasury.

 

Name of company (unit):                       (Seal)

Legal representative (person in charge):                 (signature)

 

           year     moon     sun

 

attachment2

 

Hunan provincial government procurement of electronic stores in the guarantee.
(format)

Number:      

                           

According to the Measures for the Administration of Government Procurement of Electronic Stores in Hunan Province, the applicant               (Supplier’s name) applied to settle in Hunan provincial government procurement electronic store. guarantor               (Name of Guarantor) unconditionally and irrevocably guarantees that, within the validity period of this guarantee, upon receipt of your written request.Within 5 working days, the applicant will be                 (in words) Pay to your designated account.

 

This guarantee is from         year   moon   Solstice         year   moon   Keep it valid for days.

 

Name of guarantor:                                 

land          Address:                                 

 

                   year         moon         sun

 

 

More than 40% of auto dealers lost money, and the 4S shop transformation repair shop could not survive for 3 years.

Welcome to contribute | Please add WeChat shaoyanlin412.

According to the survey report on the living conditions of national automobile dealers in 2023 released by china automobile dealers association, more than 70% of dealers failed to complete the annual task index; The loss ratio accounts for 43.5%, and the profit ratio is only 37.6%.

Will car dealers and 4S shops still be a good business in 2024?

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Let’s take a look at several sets of key data. (The following data source: china automobile dealers association)

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According to the survey, 27.3% of the vehicle sales targets are achieved at or above 100%, and 19.4% are between 90% and 100%, which make up 46.7%. Usually, the completion rate is above 90%, and the OEM can get 100% rebate.

This means that in 2023, more than half of dealers failed to get the "planned" rebate at the beginning of the year.

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Judging from the proportion of income of each business module in the total income, the proportion of new cars and after-sales has not changed much, only the proportion of financial insurance has been rising all the way, and the proportion of used cars has been declining all the way.

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The profitability of dealers is also not optimistic. In 2023, the loss ratio reached 43.5%, and the profit ratio was 37.6%. Although the profitability improved compared with that in 2022, it was significantly lower than that in 2021, which was the second worst result in the past six years.

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Finally, look at the composition of dealers’ profits. The vehicle sales contributed -15.6% and the after-sales contributed 60.7%. Obviously, the new car does not make money, and the after-sales volume is small, which is the dilemma faced by dealers.

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Combining these tables, we can roughly see what kind of year the dealers experienced in 2023.

First of all, dealers are trapped in the traditional business model.None of the business sectors can make people shine at the moment, leading a certain sector to rise suddenly.

Vehicle sales always account for about 80% of operating income, which confirms an experience in the industry: vehicle sales determine whether dealers are dead or alive.

Yes, after-sales can’t determine the life and death of dealers. Even those dealers whose service absorption rate is more than 100% will actually live for less than three years after being cancelled and turned into ordinary repair shops.

Because on the one hand, there is no source of supplementary customers, and the loss of customers and the reduction of admission are inevitable results; On the other hand, the expenses such as rent, water and electricity personnel’s wages have not decreased, and the profits will only become thinner and thinner; The most important thing is to lose the gold-lettered signboard authorized by the manufacturer, and the degree of trust is no longer the same.

Secondly, new car sales not only don’t make money,It is also necessary to dig out a piece from the profits of other business sectors to fill the "negative profits".

Combined with the achievement rate of vehicle sales target, the dealers who can make profits or survive in 2023 are all the stores that rank higher in the national sales ranking of brands or top in the regional sales, with high achievement rate. They can not only get millions of full rebates, but also get hundreds of thousands of extra rewards such as "market contribution award" and "market development award".

From the OEM’s point of view, if all the head dealers in the brand fall down, the brand will have no one to follow. In order to prove the "correctness" of its marketing strategy, it is necessary to set a good example, even if we put some water on these dealers at a critical moment.

From the dealer’s point of view, only those senior dealers whose service absorption rate is greater than 100% can have the confidence to reduce the profit of the new car sales section in the store to negative, so as to follow up the annual volume price in 2023 and sell cars at a loss. The gambling is that the main engine factory does not dare to let itself go bankrupt.

Especially for those dealers whose land is owned rather than leased, the operating expenses are missing a large piece of land or store rent, and only the personnel expenses and marketing expenses are left in the big expenses.

Even if the profits of previous years are filled in, the speed of losing blood can be greatly alleviated, and they can stay at the poker table for a longer time, and the greater the grasp of procrastination.

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So in 2024, is automobile distribution still a business project worth sticking to?

Needless to say, the enterprises or 4S shops that still have the status of car dealers are all authorized to sell fuel car brands (except Tucki).

Whether these dealers are still worth sticking to in this industry depends on the power technology route they will adopt in the future and their geographical location.

With regard to the future development direction of automobile power technology route, pure electric vehicles will become more and more mainstream, but it will not be realized in a short time, and its market penetration may even fluctuate upward, let alone completely replace fuel vehicles.

Even if the hybrid vehicle is a transitional technology, this transitional period will last at least 10 years, or even more than 20 years.

Fuel trucks or liquid fuel trucks will not disappear completely. Even in the southern provinces and cities of China, there will still be sporadic use in emergency rescue and disaster relief, field work, etc., while the scope and time of use in the north will be wider and longer.

The power technology route of automobile brand OEM is a long-term strategic decision that will not be easily changed. As its distributor, it is relatively easy to obtain accurate information.

Then the remaining major influencing factor is the geographical location of the dealer.

If the dealer is located in the north of Qinhuai line, even if the power technology route of the brand main engine factory is only fuel oil and electricity, the risk of sticking to it is still relatively low; If the power technology route of the brand OEM is only pure electricity, then the risk of sticking to it is relatively high.

On the other hand, if the dealer is located in the south of the Yangtze River, the risk of sticking to technology brands with only fuel and oil is relatively high, even if the risk of sticking to technology brands with only pure electricity is still relatively low.

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So, in 2024, is automobile distribution still a business project worth investing in?

This problem is more complicated than the previous one, which involves not only the power technology route that the brand OEM will adopt in the future and the geographical location of the proposed store, but also the business policy of the brand OEM.

Because the brand OEM sells well and makes money or not, it doesn’t mean that the dealer sells well and makes money or not.

At present, most of the "new power" new energy brand OEMs adopt a mixed cooperation mode, that is, the electromechanical service sector of new car sales and after-sales is self-operated, and only the after-sales car body panel is recruited.

Typical brand OEMs, such as Tesla (since last year, it has started to operate its own business), Weilai, Ideality, etc., are not discussed here.

Most of the new energy brands established by the original fuel vehicle brand OEM still choose the 4S store model, such as:, Lantu, Feifan, Zhiji, Aouita, etc., but when choosing these brands to apply, we must pay attention to their respective business policies.

In business policies, special attention should be paid to the following terms:

Address of the proposed store:Generally, it is required to be in the automobile business circle or downtown area, which is related to the rental cost in future operations.

Building area and building form:It is related to the capital investment of hardware construction and the cost of hydropower publicity in operation.

Sales commission:New energy brands basically adopt the sales agency system, that is, dealers are no longer required to control the inventory, but dealers also lose their influence on the terminal retail price of automobiles. Every time a commercial car is sold (signed), they can only get a sales service fee of 2%-3% of the sales price of new cars from the brand OEM, that is, a sales commission.

This profit is basically less than half of the difference between the purchase and sale of dealers 10 years ago, but for the current market environment, it is a long-lost new car sales profit. However, it is unclear how the proportion of this sales service fee will change in the future.

Payment method of store building rebate:Brand OEMs usually give rebates to newly-built stores, but the current rebate method is disgusting. For example, the total amount of the promised rebate for building stores is 2 million, but it needs to be paid in three years (every 12 months is one year from the month after acceptance and opening), with a maximum of 700,000 yuan per year, which is paid as a subsidy to 1000 yuan for each new car sold.

That is to say, in the past three years, at least 700 vehicles must be sold every year, in theory, in order to get the store-building rebate in full. After the new store opened for three years, the sales volume usually increased gradually. If 500 units, 800 units and 1,000 units were sold in these three years, the store-building rebate would be 50+70+70 = 1.9 million. Of course, in order to reach the sales volume of 700 units in the first year, investors increased their investment in publicity or marketing activities to push up sales volume, and brand OEMs also encouraged and welcomed the success, because it was the investors’ money that was spent, and these promotional investments, brand OEMs said that even if it rains, it will never rain.

In short, there are many reward or rebate clauses in business policies that need to be carefully studied. If you want to get them in full or at the top, there is basically only theoretical feasibility, just for the operation of addition, subtraction, multiplication and division, which is quite insulting to IQ.

As for whether it is worth investing, it is necessary to judge the specific location, brand and investor’s own conditions one by one.

Article source: automobile service world, thank you.

Fixed loss of 80 thousand yuan maintenance fee of 10 thousand Audi 4S shop profiteering car repair

  [car home Information] Mr. Zhang’s Audi Q7 had a minor accident, and the insurance company later set a loss of more than 80,000 yuan. This price is really not cheap on an ordinary car, but as an imported car, the victim Mr. Zhang does not have much doubts. It’s just that a car lamp with a price of more than 50 thousand yuan appeared in the insurance loss list. In fact, the car lamp was not damaged in the accident. Although Mr. Zhang was puzzled, he still trusted the 4S shop and did not question it. After half a year, Mr. Zhang saw in the maintenance record that the last total maintenance cost was only more than 10 thousand yuan, and where did the remaining less than 70 thousand yuan go? Did it go into the pocket of a 4S shop?

Home of the car

● In the case of a minor accident, the staff of the 4S shop fixed the damage on their behalf, and the amount of fixed damage was as high as more than 80,000 yuan, and the undamaged headlights were fixed at 50,000 yuan.

  The 2019 Audi Q7 55TFSI technology driven by Mr. Zhang was out of danger on February 3 this year. The time when Mr. Zhang was out of danger coincided with the Spring Festival, so he was dragged to work on February 7 after the holiday to go through the relevant loss determination procedures. It was the employees of the 4S shop who gave Mr. Zhang a loss determination.

Audi (imported) Audi Q7 2019 55 TFSI technology type

"2019 Audi Q7 55TFSI technology type"

  According to the vehicle inspection photos taken by the 4S shop, the right front face, the right front fender and the right front wheel of the vehicle are all bruised to varying degrees. The insurance company’s loss-fixing records show that the car’s loss-fixing replacement amount is 82,534 yuan, of which the most expensive accessory is the right front headlight assembly with a loss-fixing price of 50,254 yuan, followed by the front bumper with a loss-fixing price of 13,086 yuan, followed by the right front fender with a loss-fixing price of 6,220 yuan.

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"Mr. Zhang’s Audi Q7 test photo"

  In the inspection photos, the right fender was the most seriously damaged, basically all the fenders were deformed, and there were many scratches on the paint surface and the wheel eyebrows were damaged, so it was really necessary to replace them. The bumper only has scratches on the right front side, and obvious scratches can also be seen on the right wheel rim. However, the right front headlight of the vehicle is not damaged, and it can still be lit normally, and no visible scratches can be seen.

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Mr. Zhang’s inspection photos of Audi Q7 right front headlight showed no obvious damage.

  All the damage assessment procedures went smoothly. After the damage assessment documents came out, Mr. Zhang only had doubts about the damage assessment of the right front headlight. Mr. Zhang said that the right front headlight was inspected on the day of the accident, and there was no damage, but I don’t know why the damage was given. The after-sales staff of the 4S shop said that there was a hole behind the right front headlight, so it needed to be replaced. Although Mr. Zhang had doubts about this, he didn’t think much about it. He thought that the 4S shop should not be faked, so he didn’t pursue it again.

● Mr. Zhang accidentally found something fishy. 4S shop: The accessories are genuine, but they are not original parts. I hope to sum up for fear of being fined.

  Mr. Zhang’s car was later repaired by the 4S shop. After half a year, a dramatic scene happened. Before preparing for a major maintenance, Mr. Zhang wanted to check the last maintenance record, so he downloaded an App from FAW Audi. Later, Mr. Zhang found the maintenance record entered by the 4S shop during the last Spring Festival, which showed that the maintenance amount was 13,863 yuan, which was 68,671 yuan lower than the previous loss amount of 82,534 yuan. So where did the 68,671 yuan go? In the 4S shop maintenance record provided by Mr. Zhang, the most expensive right front headlight assembly in the previous damage assessment document did not appear in the maintenance list.

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"Mr. Zhang’s Audi Q7 has a fixed loss of 82,534 yuan. Click on the picture to see a bigger picture."

  Mr. Zhang felt that the 4S shop was tricky, so he directly called the 400 customer service of FAW Audi manufacturer, and the complaint immediately took effect. The 4S shop then contacted Mr. Zhang to communicate. Mr. Zhang said that during the negotiation, the after-sales staff of the 4S shop said that the most expensive headlight group was genuine and had a customs declaration form, but it was not originally purchased by Audi, which means that the headlights were sub-factory parts. The explanation given by the after-sales staff of the 4S shop is that the original accessories of Audi are very expensive. This statement was subsequently confirmed in the 400 customer service of FAW Audi, saying that the 4S shop has two systems.

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"The maintenance fee that Mr. Zhang found on Audi App is 13,863 yuan."

  Mr. Zhang believes that it is naked fraud for 4S stores to replace the original parts with deputy factory parts. According to Article 55 of the Consumer Protection Law, fraud should be refunded for one and compensated for three. Mr. Zhang filed a claim for compensation with the 4S shop and hoped to get at least 2.5 times the compensation. 4S stores may face hundreds of thousands of penalties for fear of fines from manufacturers, so they seek reconciliation from Mr. Zhang, and hope that Mr. Zhang can cancel the complaints from manufacturers and agree with Mr. Zhang’s demands, saying that it will satisfy Mr. Zhang.

  Ten days after Mr. Zhang withdrew the lawsuit, the 4S shop changed its tone again, saying that Mr. Zhang’s car was a bus, so it was not suitable for the relevant laws of returning one and losing three. Mr. Zhang said that his car is a personal car, only bought in the name of the company, not a business car.

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"Statement given by Mr. Zhang"

  Later, Mr. Zhang complained to the manufacturer’s 400 customer service again. However, after this complaint, the 4S shop ignored Mr. Zhang’s appeal, and neither the manufacturer’s customer service nor the 4S shop gave any follow-up compensation plan, only saying that the relevant accessories could be replaced. Mr. Zhang said, "In the follow-up, more than a dozen complaint calls were made. The manufacturer was more like a microphone. At first, there was a reply. Later, even the reply was gone, and no substantive problem was solved."

  Two weeks ago, Mr. Zhang complained about this matter to the Changsha municipal hotline. On November 21, a market supervision administration in Changsha called Mr. Zhang and said that the 4S shop had a requisition, which could prove that the parts replaced for Mr. Zhang were not sub-factory parts. Mr. Zhang said that the regulatory authorities have never called themselves before and have not communicated accordingly. But last Friday, Mr. Zhang received WeChat from the after-sales staff of 4S shop. "The industrial and commercial department has stepped in and will talk to both parties later. Please know!" Mr. Zhang has doubts about the relevant investigation links, because no one has inquired about the victims.

  At present, the 4S shop only promises to replace the parts that Mr. Zhang has doubts about, but does not give any compensation. Mr. Zhang’s own appeal is that the accessories can be replaced according to the insurance loss. At the same time, the 4S shop should make a refund for fraud.

● Related practitioners: 4S stores do have hidden rules for purchasing accessories through non-original channels, and consumers will not be informed.

  Practitioners of relevant 4S stores said that the maintenance of 4S stores must use the original authorized accessories, but at present, some 4S stores do have hidden rules in the industry, that is, one is to order authorized original accessories from formal channels, and the other is to buy accessories from non-original channels. Although the manufacturer explicitly requires that the 4S store must purchase accessories from the manufacturer, the 4S store has accessories purchasing indicators every year, and some indicators are almost the same, or the ordering cycle of the original accessories is too long, the 4S store will consider purchasing from outside, and the 4S store will have a fixed cooperation channel for outsourcing. However, 4S stores usually don’t take the initiative to tell consumers which are original accessories and which are not. In fact, these are all non-compliant. Consumers usually think that 4S stores provide original accessories.

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"The picture is only a sign, and has nothing to do with the case."

  At the same time, when determining the damage, the insurance company will authorize the brand that the accessories and maintenance prices of 4S shops are higher than those of ordinary repair shops, in order to be able to pay the related expenses of original accessories. After all, the price of original accessories is higher, and the use of non-original accessories for 4S shops is nothing more than making more money. It is also non-compliant for a 4S shop to handle the loss-fixing business for an insurance company.

● Lawyer: In case of suspected consumer fraud, court proceedings will be the best way to obtain strong evidence.

  Relevant lawyers said that there were many doubts about the operation of Audi 4S shop, and some accessories seen in the fixed loss were not seen in the maintenance list, which was directly suspected of consumer fraud. According to the 4S store, Mr. Zhang’s car is a bus, so the Consumer Protection Law is not applicable, but in fact, the Consumer Protection Law protects all citizens, regardless of public or private, and it does not affect the conclusion of consumer fraud. The company is also a consumer subject. Local legislatures almost unanimously believe that units are also the main body of legislative protection of consumer rights and interests, and the rhetoric of 4S stores obviously does not comply with relevant laws.

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"The picture is only a sign, and has nothing to do with the case."

  Lawyers suggest that if Mr. Zhang goes to relevant departments to obtain evidence, any link in the middle will be wrongly identified by unprofessional people, which will lead to Mr. Zhang’s failure to realize his claim. The shortest way for Mr. Zhang to solve this problem is to defend his rights through court proceedings and let the court intervene, so that the 4S shop as the defendant will have to bear the burden of proof. If the 4S shop continues to commit perjury, it can be directly identified as consumer fraud. According to the relevant provisions of the Consumer Protection Law, the court can directly punish the 4S shop according to law. If the evidence of the 4S shop is true, the court finds that there is no case of replacing the original parts with the deputy parts, and the items on the maintenance list are consistent with the actual risk assessment, then it can be judged that there is no fraud in the 4S shop.

  According to the relevant provisions of Article 55 of the Law on the Protection of Consumers’ Rights and Interests, if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than 500 yuan, it is 500 yuan. Where there are other provisions in the law, such provisions shall prevail.

Home of the car

"The picture is only a sign, and has nothing to do with the case."

  Mr. Zhang previously said that there was evidence such as recordings of conversations with employees of 4S stores, but when the court made a judgment, it would combine other evidence to make a judgment in addition to the recorded evidence. Lawyers said that the court, as the main adjudication organ of disputes over civil legal relations, can achieve the most efficient and authoritative one-stop dispute settlement effect, especially when the time is relatively long and the two sides hold their own words, and court litigation is the most effective solution.

  * Note:The cases selected in this paper are typical cases, which have no direct relationship with the number of complaints. For the sake of privacy protection, the owners in the real cases in this paper are all pseudonyms.


  "car home Complaint Platform" takes the mission of "providing consumers with a high-quality environment for car consumption and car use", devotes itself to safeguarding the legitimate rights and interests of car owners, and builds an online information service and communication platform for consumers and businesses. Exclusive complaint hotline: 400-961-6666 to 5, and the answering time is 9: 00-18: 00.


● Write at the end:

  Although insurance maintenance does not require consumers to pay any fees, it does not mean that it can be careless, and there are often hidden rules of profiteering in the middle. Before maintenance, consumers should confirm the relevant maintenance items, accessories and other information and ask for maintenance documents. Minor defects, major repairs, minor damage, direct replacement of new accessories, and use of non-original accessories may all occur. The quality of using non-original accessories cannot be guaranteed. If you are fully responsible, the cost of going out of danger may also affect the premium for the second year. Therefore, to remind consumers, we should still be vigilant and avoid mistakes in easy-to-neglect links. (Text/car home Qin Chao)

All parts of China should strictly guard against the cluster outbreak and spread of influenza A.

Topic: China is making every effort to prevent and control influenza A (H1N1).

  China news agency, Beijing, July 2-In response to the collective cases of influenza A (H1N1) diagnosed by primary school students in Guangdong and Beijing, various measures have been taken in China recently to prevent the outbreak of influenza A (H1N1) and its spread in communities, schools and other places.


  Comprehensive official media today’s news: Hainan Province requires all departments to seriously organize, implement and implement various prevention and control measures. Education departments, especially primary and secondary schools and kindergartens, should minimize large-scale gatherings in the near future and implement morning check-up and ventilation systems. At the same time, the province continues to strengthen the working mechanism of joint defense and control at ports, and keep ports closed.


  In order to improve the prevention and control conditions, Shandong Province rebuilt the negative pressure ward for the provincial designated hospitals and purchased negative pressure ambulances. Strengthening the laboratory construction of Shandong CDC; Do a good job in the reserve of 30 million yuan of pharmaceutical equipment. Jinan, Qingdao, Yantai and other places have newly purchased a large number of infrared temperature testers, which are used to monitor the temperature of passengers in airports, docks, ports, stations and other places, and have intensified the construction and transformation of grassroots disease control institutions and community health institutions.


  Shanxi Province requires health departments at all levels to shift the prevention and control work from emergency monitoring to normal monitoring and extend it to communities, give full play to the role of community residents, pay attention to the physical health status of relatives, friends, family members and neighbors who have returned from countries and regions with epidemics, find those who report fever or acute respiratory symptoms in time, and cooperate with health departments to implement prevention and control measures.


  In order to reduce the second-generation cases and prevent the outbreak and epidemic in the community, Fujian has implemented a daily reporting system for health information management of immigrants. Sub-district offices (township governments), county-level prevention and control offices (centers for disease control and prevention), district and city centers for disease control and prevention, and provincial centers for disease control and prevention report to the provincial prevention and control office after summarizing and analyzing the health management of immigrants on that day.


  In Shenyang City, Liaoning Province, the primary and secondary schools in the city not only check the students’ body temperature in the morning, but also carry out afternoon check-up measures to check the students with fever. Shenyang Education Bureau also requires schools to strictly implement the "daily reporting system" for students’ absence due to illness.

  Related links:



  • Ten more cases of influenza A (H1N1) were confirmed in Beijing Nanhu Zhongyuan Primary School from July to February 2009.

  • [Video] 49 newly confirmed cases of influenza A (H1N1) in mainland China July-February 2009

  • 276 confirmed cases of influenza A (H1N1) have been found at the entry port of China.

  • Prevention of Aggregation Outbreak and Spread of Influenza A in Hainan and Other Places 2009-07-02

  • Guangxi reported the ninth confirmed case of influenza A, and the fourth patient was discharged from hospital from July to February, 2009.

  • The CDC said that the United States may need 600 million doses of influenza A vaccine.