Why is the trailing arm broken／what should the owner do to solve the mystery of sagitar recall

　　[car home News] Recently, if you search for the word "sagitar" on the Internet, a series of keywords such as "suspension fracture" and "patching" will come into your eyes. Online, sagitar car owners in many cities in China also gathered at the door of Volkswagen 4S shop to collectively defend their rights. What makes the Volkswagen brand be pushed to the forefront again? On October 17th, Volkswagen released a sagitar/beetle recall announcement (Click to learn about the latest progress of announcements and recalls.), and its "arrogant" handling method completely angered the owners. What are the doubts about the whole recall? What is the truth of suspension fracture? How do car owners want to solve the problem? What should I do next? Many questions are waiting for us to seek answers.

● The whole story of sagitar recall:

In the first half of 2014:After sagitar, the trailing arm fracture of suspension was exposed by the media.

April 2014:Rear independent suspension sagitar real vehicle exposure. (Click to view details)

May 2014:Sagitar equipped with independent rear suspension was quietly launched in 4S shop, completely replacing non-independent rear suspension models. (Click to view details)

July 22, 2014:FAW-Volkswagen issued a statement that "sagitar rear suspension problem is a case", saying that it is not a design and manufacturing problem. (Click to view details)

August 2014:The General Administration of Quality Supervision, Inspection and Quarantine launched a defect investigation on sagitar rear suspension, and FAW-Volkswagen expressed its full cooperation. (Click to view details)

On October 17, 2014:FAW-Volkswagen announced the recall of 563,605 sagitars, and the reason for the recall was not announced. The solution was to install metal linings. (Click to view details)

On October 24th, 2014:Volkswagen held a communication meeting to show the metal lining board, emphasizing that the reason for the fracture of the trailing arm was that all vehicles had been hit, and the suspension after sagitar was absolutely safe. (Click to view details)

On October 26th, 2014:Volkswagen announced that it will provide a 10-year guarantee for the sagitar coupled rod rear suspension, provided that there are problems in the normal driving condition. (Click to view details)

November 1, 2014:The General Administration of Quality Supervision, Inspection and Quarantine requested FAW-Volkswagen to further submit technical demonstration materials for the recall measures. (Click to view details)

　　Judging from the development of the recall of FAW-Volkswagen Sagitar, there are many doubts and problems to be solved. What is the real reason for the fracture of the trailing arm of the suspension after sagitar? As the public said, is the coupling rod rear suspension equipped with sagitar safe? Can a piece of lining really solve all the problems? Can the recalled sagitar replace the independent rear suspension? On the above issues, many industry professionals and experts have expressed their views before, and we have also talked with technical experts in the industry to find the real answer to the question:

● Looking for the truth behind the recall:

1. What is the real reason for the fracture of the trailing arm of the suspension after sagitar?

Announcement of Volkswagen sagitar recall issued by AQSIQ.

　　Judging from the public recall announcement on the website of the General Administration of Quality Supervision, Inspection and Quarantine, it did not clearly indicate the reason for its recall, which was very rare in previous automobile recall announcements. In addition, regarding the fracture of the trailing arm of the sagitar rear suspension, Volkswagen China executives have repeatedly stressed that "the new sagitar equipped with the coupling-rod rear suspension may cause the trailing arm of the coupling-rod rear suspension to bend if the rear side or rear side has been impacted. If it is not repaired, it may cause the trailing arm of the coupling rod rear suspension to break. " That is, if the vehicle has not experienced an impact, the rear suspension of the vehicle will not break. However, can the current public official explanation stand?

　　Not all sagitars with rear trailing arm fracture were "hit" from the rear.

　　We found in CCTV’s report on October 17th that a sagitar owner in Shaanxi broke the trailing arm of the rear suspension while driving at a speed of 30km/h.. When he went to the 4S shop for maintenance, the other party told him that the cause of the longitudinal arm fracture of the rear suspension of the vehicle was an accident that happened a week ago. According to the owner, the accident only happened when someone else backed up, and the wheel rubbed against the front of the wheel, not being violently hit.

"Screenshot of Shaanxi sagitar owner’s rubbing reported by CCTV"

"Screenshot of Shaanxi sagitar longitudinal arm fracture reported by CCTV"

　　Having said that, we can’t help asking, how big a collision can cause the rear axle to break? In response to this, FAW-Volkswagen said in response to CCTV that "the possible reasons for the injury of the trailing arm of the coupling-bar rear suspension include that the vehicle has experienced rear or rear impact before, such as serious traffic accidents such as being rear-ended, or violent impact caused by unreasonable reversing speed crossing the shoulder, etc.". However, from the reasons given by Volkswagen, the impact on the sagitar owner’s vehicle in Shaanxi is obviously not within the scope described by Volkswagen officials. If, as the owner said, it is just a small rub between cars, then the fracture of the trailing arm of the suspension is by no means caused by this.

　　In addition, there are some vehicles that have no collision at all, but the trailing arm of the rear suspension is abnormal. According to Investor News, Mr. Xu from Zhejiang bought a 2012 1.4T manual luxury sagitar on July 1, 2013. On August 17 this year, when Mr. Xu inspected the vehicle, he found two cracks in the right trailing arm of the rear suspension, accompanied by paint peeling.

　　Later, on the morning of August 19th, it received a return call from FAW-Volkswagen Customer Service. The customer service explained the reason why the trailing arm of the rear suspension of the new sagitar was broken, saying, "When the new sagitar is hit in the side or rear, the rear suspension will crack, and it will break after driving. If it is not hit, it will not affect its use." When he questioned FAW-Volkswagen customer service that his vehicle had not been hit in any direction and why there were cracks, the customer service asked Mr. Xu to go to the 4S shop to check the vehicle. (Click to view details)

　　According to the above-mentioned media reports, the car owners involved stated their views, and it can be found that not all sagitars with broken rear trailing arms were "hit" as defined by the public authorities. In addition, at present, the definition of "impact" that leads to the fracture of the trailing arm of the rear axle is more general and needs a more detailed and scientific definition. For consumers with normal driving experience, the slight rubbing in CCTV videos can’t be equated with the degree of "collision", not to mention consumers who haven’t collided in any direction, and they are puzzled and dissatisfied with the public’s explanation.

　　Technical expert: Volkswagen’s view that the trailing arm of the rear suspension breaks only after the car is hit is not valid.

　　With relevant questions, we also talked to a professor from the Department of Automotive Engineering of Tianjin University of Science and Technology. The other party said that the rear suspension used by sagitar is commonly known as torsion beam suspension, which belongs to a non-independent suspension. The torsion beam used in sagitar is a special type of torsion beam structure, and its torsion beam basically coincides with the rear axis, that is, there is basically no torsion arm, which leads to the fact that when one rear wheel jumps, the role of the torsion beam in bearing torsion is greatly reduced, so that the longitudinal arm bears more force, which may be the reason for the fracture of the longitudinal arm of the rear axle of sagitar.

　　Not only that, we also consulted an expert who specializes in chassis research and development in a large domestic main engine factory. He said that unless the vehicle is hit by a very serious rear impact, it is unlikely to hit the rear axle, especially a sedan like sagitar. If it is impacted from the rear side, the thrust rod is the main lateral force in the sagitar rear suspension. According to the photos of the actual case exposed by the owner, the push rod and the rubber bushing inside are intact, so it can be concluded that these cars with broken trailing arm of rear suspension have not been hit by too much side impact.

　　According to experts, the trailing arm is made by steel stamping. This material has good toughness. Even if there is a little plastic deformation, it should not lead to cracks. From the shape of the fracture surface of the trailing arm, it should belong to fatigue fracture, not impact fracture.

　　From the point of view of the above experts and experts, it is obviously unreasonable for the public to say that "the trailing arm of the rear suspension will break only in the case of impact". So is the fracture of the trailing arm of the suspension after sagitar a product defect?

2. Is the fracture of the trailing arm of the sagitar suspension a product defect?

　　Judging from the recall announcement issued by Volkswagen and the information released by the public’s official communication meeting, Volkswagen officials have never admitted that the recalled sagitar suspension itself has defects and always stressed that the product is safe. However, when the editor linked the "persistence" of the public official with its "actual behavior", he was puzzled.

　　A recall announcement has been issued, and there is no doubt about the nature of the defective product.

　　According to the definition in "Regulations on the Management of Defective Automobile Product Recall", manufacturers need to organize the recall of defective automobile products only when the sold automobile products are defective. Then, since the Volkswagen official believes that there is no problem with the product, why should we take the car recall process? What exactly is this recall? Up to now, the public official has not given a response to this.

　　Volkswagen quietly changed the independent suspension for sagitar, giving a loud slap in the face of the argument of "coupling rod safety"

In April this year, car home reported the sagitar real car photo with independent rear suspension.

　　In addition, it is doubtful that since April this year, Volkswagen has silently changed the sagitar in production from the original coupling rod rear suspension to a multi-link rear suspension. I would like to ask, if the rear suspension design of the recalled vehicle is absolutely safe, then why should the Volkswagen official make changes for the models in production? In my opinion, Volkswagen’s behavior of quietly launching the sagitar of the rear independent suspension undoubtedly gave itself a loud slap in the face of the argument of "coupling rod safety".

　　Expert opinion: the design of sagitar coupling rod rear suspension is flawed, and "absolute safety" is untenable.

　　However, on the technical level, the technical experts we talked to also emphasized that the trailing arm is mainly subjected to torsion, tension and thrust, while the longitudinal force is not enough to break it, that is to say, the main reason for breaking the trailing arm is probably the alternating stress caused by twisting the trailing arm back and forth, and bearing the alternating stress represents that the component has defects in the early stage of design.

　　In addition, in the structural design of the trailing arm, we learned from technical experts that the trailing arm structure on the rear suspension of torsion beam is generally tubular, while the recalled sagitar uses sheet. In contrast, the trailing arm with tubular structure has stronger torsion resistance. From the design of Golf 7 and New Ming Rui, which are also equipped with torsion beam rear suspension, it is obvious that Volkswagen has made more reasonable and targeted adjustments to the suspension structure while the platform has evolved.

　　Song Jian, a professor in the Department of Vehicle Engineering in Tsinghua University, also said in an interview with CCTV, "Generally speaking, a shaft will not be broken if it bumps slightly, but it will be broken if it is slightly scraped. This is unreasonable. That is, if the collision is not very strong, it will break. This should be a problem of design or manufacturing, and it should not be attributed to the problem of using conditions. "

　　Of course, is the fracture of the trailing arm of sagitar’s coupling rod rear suspension a product defect? Judging by common sense, the General Administration of Quality Supervision, Inspection and Quarantine needs to give a final conclusion. However, judging from the definition of "recall" in the recall management measures, the "self-behavior" of the public and the judgment of technical experts, at least sagitar’s coupled rod rear suspension cannot be called "absolute safety".

Third, what are the public’s solutions?

　　Next, let’s take a look at the public official recall solution. The recall measure proposed by Volkswagen is to install a metal liner on the trailing arm of the recalled vehicle, but before that, Volkswagen said that it would also test the vehicle to decide the next treatment.

"The accessories in the picture are the measuring tools and linings used in this recall (picture from Weibo)"

　　1. Make maintenance specifications, and replace the vehicle with a new coupling rod rear suspension for the vehicle with bending tolerance out of range.

　　According to the official of Volkswagen, after-sales vehicle maintenance specifications have been formulated and published, and all global Volkswagen brand dealers should use such vehicle maintenance specifications. For example, dealers must use special detection tools to detect the bending of trailing arm. If it exceeds the normal tolerance by 2 mm, a set of coupling rod rear suspension will be replaced.

　　2. Install the safety metal liner for the normal suspension.

　　Having said that, you may have to ask, what if it is within the normal range of public official testing? According to the recall announcement, authorized dealers of FAW-Volkswagen Automobile Co., Ltd. and Volkswagen (China) Sales Co., Ltd. will install metal linings for vehicles within the recall scope free of charge to eliminate potential safety hazards. Volkswagen claims that the metal lining will increase the critical longitudinal load of the suspension. If the trailing arm of the rear axle breaks, the metal lining can ensure the driving stability of the vehicle and make a continuous warning noise to remind the owner to repair it.

4. Can the installation of metal lining plates eliminate potential safety hazards?

　　Although the public has vowed that the installation of metal linings is double insurance, we depend on the question, since the longitudinal arm of the rear axle has been broken, can a metal plate really eliminate hidden dangers and ensure that the vehicle can continue to drive safely when it breaks? The answer given by technical experts seems to be different.

　　Technical expert: the metal lining board has a strengthening effect, but there are still potential safety hazards.

　　After watching the official recall video of Volkswagen, the chassis and suspension technical experts of a main engine factory said that the metal lining provided by Volkswagen recall can fit the rear axle trailing arm well, which means that it can really increase the strength of the rear axle trailing arm. However, it is difficult to achieve the effect of strength superposition only by fixing the metal liner with the longitudinal arm of the rear axle by bolts. When the trailing arm of the rear axle is broken, the bolt connecting the metal lining plate is dislocated, the pre-tightening torque fades, the stress on the bolt increases and it is possible to break.

　　In addition, although the metal liner can indeed increase the strength of the trailing arm of the rear axle, its suppression of the deformation of the trailing arm is likely to cause the stress on the trailing arm of the rear axle to be transferred to other parts, including the welding seam at the rear of the frame or the rear axle body, which may bear the transferred stress. If the designed stress intensity of these parts is not enough, it may be damaged.

　　In addition, at present, Volkswagen’s recall announcement and Volkswagen’s official statement that the metal lining plate can ensure the safe driving of the vehicle when the trailing arm of the rear axle is broken have not restricted the driving state of the vehicle. We believe that the public is probably not sure what the limit of this metal liner can bear when it breaks, so if so, it is difficult to eliminate the safety hazard by installing the metal liner.

5. Can it be replaced with an independent rear suspension? What other solutions are there?

　　As we have mentioned above, at present, sagitar and Beetle in production have been replaced with multi-link independent rear suspensions, and the important reason why the owners are dissatisfied with the recall solution given by Volkswagen is why the recalled vehicles can’t be improved like the new sagitar and Beetle at present, but the lining plate is added to the original suspension.

　　The public has answered this question many times. On August 28th, we asked FAW-Volkswagen about the sagitar independent rear suspension, and the question we got mentioned whether the multi-link independent rear suspension could be replaced. The other party replied that the rear suspension was complicated in structure and could not be replaced after leaving the factory. Dr. Joerg Heuer said at the media communication meeting that it is not recommended to replace the multi-link independent rear suspension by himself because there is no guarantee for the owner.

　　From the latest explanation and the fact that sagitar in production has replaced the independent rear suspension, we guess that all the vehicles currently in the recall range are eligible for replacing the independent rear suspension. To this end, we also verified the technical experts.

　　Technical expert: Independent rear suspension can also be replaced after leaving the factory/original accessories and fine adjustment are required.

　　The explanation given by technical experts is that it is indeed feasible to replace the multi-link independent rear suspension. At present, there are many shops selling multi-link independent rear suspension matching Sagitar on Taobao. If it is guaranteed to be the original parts, Sagitar, which is currently within the scope of recall, can be installed, but it is not recommended for the owner to replace and install it himself.

　　Because, when the manufacturer designs the vehicle, there is a specified pre-tightening torque for the bolts connected to each component of the suspension system. If the pre-tightening torque of the bolts is wrong when you install the vehicle, it may affect the handling and comfort of the vehicle. At the same time, if the multi-link independent rear suspension you install is not the original accessories, there may be potential safety hazards.

　　Technical experts think a better solution:

　　In addition, the technical experts also gave another solution. The manufacturer can optimize the structure of the existing coupled rear suspension, re-launch an "enhanced version" of the coupled rear suspension, and replace the recalled vehicle after the durability test is confirmed to be safe, instead of installing a liner on the trailing arm of the existing suspension as it is now.

　　Summary:
　　From a series of public announcements and communication meetings on sagitar, there are many doubts about the reasons for the fracture of the trailing arm of the rear suspension and the rationality of the solution, and no convincing explanation and demonstration have been given. Combined with the cases exposed by the media at present and the in-depth analysis of technical experts in the industry, the reasons for the fracture of the trailing arm of sagitar all point to product design defects, and the solution of installing metal linings is undoubtedly a scratch, which cannot fundamentally eliminate this safety hazard. In the face of this situation, what do car owners within the scope of this recall think? Next, let’s take a look at the real voices of car owners.

● What do car owners think?

　　In response to this mass recall, car home Research Center conducted a questionnaire survey on sagitar-certified car owners in car home Forum.A total of 412 car owners within the recall range received feedback.：

◆ Does everyone’s vehicle have a rear suspension trailing arm fracture problem?

　　From the survey results, more than half of the owners’ vehicles have not been abnormal at present, and another 28% owners said that their vehicles were abnormal, and 2% owners reported that their vehicles had broken the trailing arm of the rear axle.

◆ What do you think of Volkswagen’s recall of sagitar?

　　93% of the respondents believe that the recall of Sagitar by Volkswagen cannot solve the fundamental problem, and only 1% of the respondents believe that the problem can be completely solved to make the vehicle safer. This shows that Volkswagen’s recall did not satisfy the car owners.

◆ Do you agree with the handling of this recall?

　　98% of the respondents disapproved of Volkswagen’s handling of installing metal linings for recalled vehicles. It can be seen that the vast majority of car owners interviewed do not believe that an ordinary liner can ensure the safe driving of the vehicle when the trailing arm of the rear suspension is broken.

◆ What solution do you want?

　　Judging from the solutions in the questionnaire, users choose to replace the multi-link independent rear suspension for vehicles within the recall range, followed by returning the vehicle and economic compensation. It can be seen that most car owners hope that their vehicles can be replaced with the same multi-link independent rear suspension as the models in production after the recall.

◆ What are you going to do with the vehicles?

　　Regarding how the recalled car owners will handle their own vehicles, the respondents chose to sell their own vehicles the most, followed by replacing the multi-link rear suspension at their own expense. In addition, respondents chose to defend their rights and install linings in 4S shops to continue to use them.

　　From the statistical results, we also see the helplessness of users. After all, many car owners still like their cars, and the value of cars will probably depreciate because of the recall at this time, which is why less than half of users choose to sell their own cars. However, Volkswagen can’t give consumers a satisfactory recall handling method, which is why 22% of the respondents can only be forced to consider replacing the multi-link rear suspension at their own expense.

◆ What do you think of the 10-year warranty of the rear suspension provided by Volkswagen?

　　From the results, the vast majority of respondents believe that the so-called 10-year warranty can not completely solve the problem of the current vehicle rear suspension. Among them, 44% of the respondents still can’t eliminate their worries, and the other 54% of the respondents think it is meaningless. From this point of view, these users mostly disapprove of the recall solution, and then think that even if the manufacturer provides a 10-year warranty, it will not help the safety of the vehicle itself. In the words of a car owner, there is a real problem with the rear suspension, and life is threatened. What is the use of replacing the tube for free if it is broken?

◆ Will the image of Volkswagen brand be reduced in everyone’s mind through this recall? Will you continue to consider Volkswagen’s products when changing cars?

　　From the results, 97% of the respondents believe that the image of Volkswagen brand in their own minds has been reduced through this recall. This proves that the recall, Volkswagen can not be recognized by users in terms of attitude or handling methods, which directly affects the image of Volkswagen brand in the eyes of users. At the same time, 76% of the respondents will not consider Volkswagen’s products in the future. In addition, 20% of the respondents choose to see the development afterwards before deciding whether to consider Volkswagen’s products in the future.

　　Judging from the results of the questionnaire, everyone is very dissatisfied with the solution of Volkswagen’s recall. In addition to installing metal linings according to the official recall process, there are also consumers who are prepared to replace the independent rear suspension by themselves, or continue to defend their rights and return the car without accepting the recall. So what exactly should we do? Are you going to the 4S shop to install the lining board? Or seek other ways to safeguard their own interests? Let’s discuss it together.

● What should car owners do?

　　Judging from the feedback we have received from the recalled car owners, we mainly want to solve the problem by installing metal linings according to the official process, replacing the independent rear suspension by ourselves, selling cars and continuing to protect rights. Let’s also analyze the rationality of these solutions one by one.Of course, car home also suggested that the majority of car owners, no matter which plan they want to take, butYou must go to the 4S shop for inspection first, because only in this way can you know if there are hidden dangers in your car..

◆ Waiting for the evaluation result of AQSIQ.

　　If you are not satisfied with the solutions currently given by the public, you want to continue to defend your rights or seek new solutions. Then the editor suggests that you can wait and see again. Because the person in charge of the defective product management center of the General Administration of Quality Supervision, Inspection and Quarantine said on November 1 that the General Administration of Quality Supervision, Inspection and Quarantine has evaluated FAW-Volkswagen’s recall measures to eliminate defects in response to consumers’ response to Volkswagen’s recall measures, and will conduct demonstration and analysis by means of real vehicle tests. Therefore, car owners can now rely on the intervention of relevant state departments to determine the nature of the recall and get a reasonable solution.

◆ Install metal lining plate

　　If you think Volkswagen’s solution is feasible and want to enjoy the 10-year warranty of the rear suspension provided by Volkswagen. Then you can go to the 4S shop for testing first, and then install the metal lining plate.

More exciting videos are all on the car home video platform.

　　However, there are still two uncertainties in this choice. First, as mentioned above, there are still hidden dangers in this solution, and the official has not given an explanation of how the owner should operate if the trailing arm breaks after installing the liner.Based on the advice given by technical experts, we hope that you can regularly observe whether there is any abnormality in the rear suspension of the vehicle. If there is abnormal noise in the rear suspension during driving, you should avoid fast driving in bad bumpy road conditions and avoid high-speed driving and high-speed cornering, because similar behaviors may cause the metal liner to break or fall off. In addition, if you find that the trailing arm of the rear suspension is broken or abnormal, please try to keep driving in a straight line, slow down and seek help..

　　Secondly, regarding Volkswagen’s policy of offering a 10-year warranty for the rear suspension of recalled vehicles, the Public Relations and Communication Department of audi ag (China) said that this service object is sagitar equipped with the coupling rod rear suspension. The service content is to provide maintenance guarantee for the problems of the coupling rod rear suspension of these vehicles under normal driving conditions. However, we have noticed that the premise of enjoying the 10-year warranty is that the vehicle should be in a "normal driving" state, and how to define this? We consulted the public official about this, and before the deadline for publication, the other party has not yet replied. Therefore, when you communicate with 4S stores, you need to ask this point in detail to reduce the risk of not being able to obtain the warranty in the future.

◆ Replace the independent rear suspension by yourself.

　　Judging from the results of consulting technical experts and maintenance experts at present, it is feasible to buy and find relevant repair shops to replace the multi-link independent rear suspension, but the official maintenance parameters of Volkswagen are needed to be adjusted during installation, otherwise there will be hidden dangers. In addition, it is uncertain whether the multi-link independent rear suspension purchased by ourselves is a spare part produced by a qualified Volkswagen supplier, and at the same time, it is impossible to enjoy the 10-year warranty of the suspension and the vehicle warranty provided by Volkswagen. Therefore, we suggest that you’d better not replace the independent rear suspension yourself to ensure safety.

"There are many merchants selling sagitar multi-link independent rear suspension assembly on the Internet, and it is difficult to verify whether it is the original product."

◆ Request to return the car/sue for rights protection

　　Many friends want to return the car. At present, there are five preconditions in the national automobile three-guarantee regulations, and all of them can be returned. However, judging from the current sagitar situation, we can’t meet the conditions, so we can’t ask the manufacturer to return the car according to the regulations for the time being.

"sagitar car owners’ rights protection picture"

　　Although it is difficult to return the car, the owner can consider taking legal action to protect his rights. Some lawyers said that consumers can first negotiate with the enterprise after the purchased goods have problems. If the two sides can reach an agreement, that is, if the settlement cannot be resolved through consultation, consumers can complain to the AQSIQ or the consumer association, and these units will come forward to coordinate to see if the problem can be solved smoothly. If not, they can only take the litigation route and sue the court to demand the enterprise to compensate for the losses. However, this involves the problems of proof and high cost of proof.

　　Although Article 23 of the new Law on the Protection of Consumers’ Rights and Interests in People’s Republic of China (PRC) clearly stipulates: "If a consumer finds a defect within six months from the date of accepting a commodity or service, and a dispute arises, the operator shall bear the burden of proof on the defect." However, many car owners have bought their cars for more than six months, so the cost and responsibility of proof need to be borne by the owners themselves, which consumes a lot of financial, material and energy. We suggest that you should consider it carefully if you intend to take the way of litigation to protect your rights.

◆ Ready to sell cars

　　After the sagitar recall began, it also had an impact on the price of sagitar used cars. According to the sales staff of used cars, the price of new sagitar used cars has dropped by an average of 3,000-4,000 yuan compared with that before the recall, and the price decline is likely to last for a long time. If you sell your car now, you may lose money. As the AQSIQ has begun to evaluate the rationality of the Volkswagen recall measures, if the appraisal department thinks it is unreasonable, the solution given by the manufacturer will be further changed, and it may develop towards "ideal", so we suggest that you don’t sell the car for the time being, and you can make a decision after watching the development of the situation.

● Summary:

　　We have seen that Volkswagen has never admitted that there are problems with its products throughout the recall. However, through the analysis of experts from all sides and Volkswagen’s behavior of replacing multi-link independent rear suspension for new cars in production, it is shown that the recalled sagitar rear suspension probably does have design defects. However, the public has always reiterated that their design is problem-free and very safe. This kind of shirking responsibility and arrogance is regrettable.

　　Volkswagen not only shirked its responsibility, but the recall solution it provided still seems to have hidden dangers. Under the current development, the owners who are within the scope of the recall can only be forced to accept the Volkswagen solution, which also makes the owners of the recalled vehicles feel deeply helpless and helpless. We can’t help but wonder if Volkswagen’s attitude towards a world’s largest market with a sales volume of 3.271 million vehicles in 2013 is too casual?

　　As consumers, we should calm down and think about what kind of brand we can trust. It should be the enterprises and products that attach importance to our consumers’ brands and put consumers in the most important position while pursuing profits. For the public, it is time to calm down. Don’t be carried away by the enthusiasm of consumers in China. There is a famous saying in China that water can carry a boat and overturn it. Consumers can lift you up and make you fall. (Text/car home Zhang Ning/Qi Tianxiang)

　　Read more

　　Sagitar recall: AQSIQ will evaluate the recall measures
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