China Southern Airlines lays out the ＂customer-to-goods＂ market to help the world ＂bring goods＂

　　In order to actively implement the national requirements of "opening wider to the outside world to ensure the smooth flow of international logistics" and the deployment of "further improving China’s international air cargo capacity and striving to stabilize the supply chain", China Southern Airlines acted quickly and mainly did two things:

　　First, in the case of limited international passenger flights, we should seize market opportunities and step up the layout of "passenger-to-cargo" flight transportation. After a comprehensive assessment of operational safety risks, China Southern Airlines launched a passenger (non-passenger) cargo-dedicated flight service on March 29th, and implemented the first "seatless flight" with cabin modification on April 3rd, successfully transporting 17.6 tons of cargo from Guangzhou to Kuala Lumpur, Malaysia. Since then, China Southern Airlines has successively opened "passenger-to-cargo" special flights in Shanghai, Xinjiang, Shenzhen, Dalian, Changsha, Wuhan and other cities, transporting epidemic prevention and production and living materials to Islamabad, Sydney, Seoul, Kuala Lumpur and other cities respectively, and fully spreading China Southern Airlines "passenger-to-cargo" flight network. Among them, the "customer-to-goods" international route from Dalian to Seoul, South Korea, which was opened on April 15th, is the first "customer-to-goods" international route in Northeast China.

　　At present, China Southern Airlines has opened special passenger (non-passenger) cargo flights covering Europe, North America, Oceania, Africa, the Middle East, West Asia and Southeast Asia.

　　The second is to smooth the "air passage" to ensure the safety of freight flights. In view of the strong demand for international air cargo, especially the need for rapid delivery of epidemic prevention materials, China Southern Airlines has made flight plans by evaluating the support capacity, and refined the detailed procedures for loading and unloading cargo in the cabin according to local support conditions and requirements to ensure the safety of cargo flights.

　　China Southern’s "passenger-to-cargo" flights are mainly wide-body passenger planes, and two A330 passenger planes have been specially modified. In view of the specific aircraft type and cabin cargo loading requirements, China Southern communicated with customers in advance about cargo packaging to maximize the flight loading rate. In order to ensure the smooth transportation of the "passenger-to-cargo" flight, China Southern Airlines Freight Logistics Company also communicated with the maintenance, ground service, cabin and other departments in advance, formulated the cargo fixing plan, clarified the business connection process, refined the safety risk prevention and control measures, issued the cabin cargo operation guidelines, and made good business preparations. Front-line support personnel carry out loading and unloading simulation test in advance, and make risk assessment on the operation process through the on-site simulation results, strictly implement the processes of cargo collection and transportation, cargo volume forecast and cabin loading supervision, and at the same time, open a green channel to monitor the whole process of cargo collection, transportation, assembly and loading, and communicate with the foreign sales department of China Southern Airlines in advance to ensure the arrival guarantee of the goods, and ensure the smooth delivery and arrival of the goods on the "passenger-to-cargo" charter flight.

　　At present, among China Southern’s 185 international air cargo flights per week, there are about 120 all-cargo flights, about 50 "passenger-to-cargo" non-ticket flights with no passengers in the cabin, and about 15 "passenger-to-cargo" non-seat flights with completed cabin transformation. As of April 23rd, China Southern Airlines has successfully completed 255 passenger-to-cargo flights, transporting about 2,930 tons of cargo to 22 countries and regions such as Italy, France, Canada, Australia, Turkey, Malaysia, Kenya, Japan and South Korea. In the future, China Southern will continue to carry out passenger cargo transportation on international routes and do a good job in ensuring safe transportation according to market demand.